This qualification reflect the role of individuals who have a range of well developed hospitality service, sales or operational skills and sound knowledge of industry operations. They work with some independent and under limited supervision using plans, policies, and procedures to guide work activities.
BSBWOR203 Work effectively with others
SITHIND002 Source and use information on the hospitality industry
SITHIND004 Work effectively in hospitality service
SITXCCS006 Provide service to customers
SITXCOM002 Show social and cultural sensitivity
SITXHRM001 Coach others in job skills
SITXWHS001 Participate in safe work practices
SITXFIN001 Process financial transactions
SITHACS001 Clean premises and equipment
SITXINV002 Maintain the quality of perishable items
SITHIND001 Use hygienic practices for hospitality services
SIRXPDK001 Advise on products and services
SITHCCC002 Prepare and present simple dishes
SITXFSA002 Participate in safe food handling practices
SITXWHS002 Identify hazards, assess and control safety risks
SITHFAB005 Prepare and serve espresso coffee
The specific units will be determined according to delivery mode or employment requirements
12 months (this mode of delivery is self paced).
This program is delivered over a period of 36 months. Please refer to the traineeships page for more information.
There are no prerequisites for entry to this qualification.
Recognition of Prior Learning (RPL) can be attained in a number of ways. This includes any combination of formal or informal training and education, work experiences or general life experience.
To gain RPL, our assessors must be confident that you are currently competent against the endorsed industry competency standards or outcomes in accredited courses. The evidence may take a variety of forms and can include relevant work experience, formal qualifications, references from past or present employers, testimonials from clients and work samples.
Distance Learning- 12 months
Traineeship - 36 months
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