This qualification reflects the varied rolls of individuals across different industry sectors to apply a broad range of competencies.
BSBWHS302 Apply Knowledge of WHS Legislation in the Workplace
BSBITU303 Design and Produce Text Documents
BSBITU306 Design and Produce Business Documents
BSBFLM303 Contribute to Effective Workplace Relations
BSBFLM305 Support Operational Plan
BSBFLM312 Contribute to Team Effectiveness
BSBCUS301 Deliver and Monitor a Service to Customers
BSBCMM301 Process Customer Complaints
BSBDIV301 Work Effectively with Diversity
BSBPRO301 Recommend Products and Services
BSBINM301 Organise Workplace Information
BSBWOR301 Organise Personal Workplace Priorities and Development
The specific units will be determined according to delivery mode or employment requirements.
12 months (this mode of delivery is self paced).
This program is delivered over a period of 36 months. Please refer to the traineeships page for more information.
Recognition of Prior Learning (RPL) can be attained through the assessment process. If our assessors are confident that the competency/s of an indivudal had been acquired through formal, non-formal and informal learning which meets the requirements specified in the training package or VET accredited course.
Distance Learning - 12 months
Traineeships - 36 Months
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