SIT20316 Certificate II in Hospitality



This qualification reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge


Core Units

BSBWOR203 Work effectively with others

SITHIND002 Source and use information on the hospitality industry

SITHIND003 Use hospitality skills effectively

SITXCCS003 Interact with customers

SITXCOM002 Show social and cultural sensitivity

SITXWHS001 Participate in safe work practices


Elective Units

SITHIND001 Use Hygienic practices for Hospitality Service

BSBCMM201 Communicate in the workplace

SITHKOP001 Clean kitchen premises and equipment

SITXFIN001 Process financial transactions

SITXINV001 Receive and store stock

BSBSUS201 Participate in environmentally sustainable work practices


Six elective units are to be undertaken. The specific units will be determined according to delivery mode or employment requirements.


* Please note that the final core unit depends on the elective units you choose to undertake


Course Duration

Distance Learning

12 months (this mode of delivery is self paced).


This program is delivered over a period of 36 months. Please refer to the traineeships page for more information.


Entry Level

There are no prerequisites for entry to this qualification.


Recognition of Prior Learning

Recognition of Prior Learning (RPL) can be attained in a number of ways. This includes any combination of formal or informal training and education, work experiences or general life experience.


To gain RPL, our assessors must be confident that you are currently competent against the endorsed industry competency standards or outcomes in accredited courses. The evidence may take a variety of forms and can include relevant work experience, formal qualifications, references from past or present employers, testimonials from clients and work samples.


Main Information


Distance Learning- 12 months

Traineeship -  36 months

Entry Level



Recognition of prior learning





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